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Caroline
Pitman runs the website with her Partner Ian. Having worked for
the family business for many years she has developed excellent
customer service skills and has a remarkable knowledge of the
products. Caroline says " The website in now in its Fourth year and
continues to grow. We have many
regular customers who seek advice on our products and we are
just an email away to answer any queries. We pride ourselves on
our customer service which in the dot com industry is often
sadly lacking". |
Customer comments
"Just to let you know
the parcel arrived today and I'm totally delighted with the nighties
and pyjama set. Many thanks, and I'm sure I'll be visiting your site
again!"
B.P. from East
Sussex
"Thank you for your e-mail regarding jersey night-dresses. These
were exactly what I was looking for, and I have ordered 3, and will
probably order some more later on.
Thank you for all your help in this matter (I've been looking for
ages for these!) and I look forward to ordering more with your
company in future!"
J.T. from Kent
"I am very impressed
with your service! The item was delivered promptly and is exactly
as described on your website. I look forward to shopping with you
again."
J.R. from Merseyside
"Thanks Caroline,
what excellent service. I knew that Tuesday would be the earliest
for posting and I am impressed that my order is already packed up
and ready to go! Much appreciated." J.F. from Lincoln |